Privacy Policy

1. Introduction & Scope

Dalnex ("we", "us", or "our") is dedicated to protecting the privacy of our industrial partners, clients, and website visitors. This Privacy Policy describes how we collect, process, store, and disclose information when you interact with our website (https://dalnex.com), our Factory Operating System (FactOS), VisionOS, and associated smart manufacturing tools.

2. Information We Collect

We may collect information in several ways:

• Direct Inquiries: Contact information such as name, professional email, phone number, company name, industry, and turnover when you request a demo or submit an inquiry.
• Smart Manufacturing Assessment: Technical operational responses submitted via our digital maturity assessment tool.
• Job Applications: Resumes, portfolio links, work experience, and educational background submitted through our Careers portal.
• Automated Telemetry & Analytics: Device information, IP address, browser type, and navigation patterns collected via standard analytics.

3. Industrial Data & Security Standards

Dalnex is certified under ISO 27001:2022 Information Security Management Systems. Operational shopfloor data collected through FactOS and VisionOS edge gateways is protected using enterprise-grade encryption, role-based access control (RBAC), and strict isolation protocols.

4. Use of Information

We use collected data solely for legitimate business purposes:

• To schedule and deliver product demonstrations and customized technical presentations.
• To provide benchmark scoring and recommendations for factory digitization.
• To evaluate job applicants and manage hiring communication.
• To improve website performance, user experience, and technical stability.

5. Third-Party Sharing

We do not sell, rent, or trade your personal or industrial data to third parties. Data is only shared with trusted service providers strictly necessary for hosting, infrastructure, and communication under binding confidentiality agreements.

6. Contact & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or data protection, please contact us at: